Austin G
Member
Any resolution yet? I'm curious because I'm in a very similar boat. My 2012 LR4 HSE was the only green one for sale west of the Mississippi at the time, so finding out it didn't have the memory seats (and other LUX equipment) CarMax advertised nearly killed the deal. They dropped the price and upped my trade in, so I went ahead with it, and LOVE this thing.
Was relatively happy till I went to tow a trailer and realized that it didn't have the tow hitch or wiring harness either. Good thing I kept ALL my paperwork, as the listing print out showed "trailer towing package" too. It wasn't pretty but they finally agreed to pay for the hitch, harness and reprogramming, and done by a LR dealer too (their service staff is afraid to work on my LR4!)
So now I realize I have an aftermarket windshield too. If yours winds up working, at least I know what to specify when I get around to replacing it. Too late to have CarMax pay for it, but I am already ahead of the game: the warranty has paid for all new control arms and alignment!
Was relatively happy till I went to tow a trailer and realized that it didn't have the tow hitch or wiring harness either. Good thing I kept ALL my paperwork, as the listing print out showed "trailer towing package" too. It wasn't pretty but they finally agreed to pay for the hitch, harness and reprogramming, and done by a LR dealer too (their service staff is afraid to work on my LR4!)
So now I realize I have an aftermarket windshield too. If yours winds up working, at least I know what to specify when I get around to replacing it. Too late to have CarMax pay for it, but I am already ahead of the game: the warranty has paid for all new control arms and alignment!