Recent content by Kbutler1
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Advice on peeling dash
Mine is a 2014. Originally a FL car but only spent 1 year down there. I bought it CPO in FL and it spent its life with me in NC, OH, MN, and CO. -
Advice on peeling dash
Yeah, I actually am in the process of selling my LR4 but if I was keeping it, I'd replace with the non-leather option to avoid future occurrences. -
Advice on peeling dash
Reviving a dead thread, sorry. I have this issue as well on my 2014. Dealership wants $4k to replace. I had conversations with LR USA for months trying to get them to pay for it and all they did was offer a discount on the part. I talked to an independent auto upholstery shop and they didn't... -
Leather Dash Peeling/Pulling Up
So far LR USA has offered to cover 50% for mine -
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Leather Dash Peeling/Pulling Up
Minor Update: LR USA has confirmed that there has been several other issues of this type of peeling. The rep said they were working on resolution but said they may only cover 40-50% of the cost, not sure if the dealership will do anything or not. Haven't seen anything official yet though... -
Leather Dash Peeling/Pulling Up
I've been back and forth between LR USA and my dealership. It's a slow process and I'm really not sure what the outcome will be yet. According to my dealership they did say that LR USA reached out to them to both get details and an estimate, Service Manager said that was a good sign but that was... -
Leather Dash Peeling/Pulling Up
UPDATE: Finally was able to talk to LR USA and they are contacting the dealership to get more info and what next steps will be. Advised they will contact me back in a day or 2. -
Leather Dash Peeling/Pulling Up
I think those that have the extended leather package all have leather dashes. -
Leather Dash Peeling/Pulling Up
I'll post what the results are once I hear back. Did you call LR USA and start a case? -
Leather Dash Peeling/Pulling Up
I agree and disagree at the same time. In my case all of the leather looks great with minimal applications of leather treatment throughout the years. I'm not so sure increasing the frequency of moisturizer would have helped this. IMO, the design is flawed and they should have accounted for the... -
Leather Dash Peeling/Pulling Up
Agreed, I contacted LR USA and started a Claims Case. I should hear from them within 2 business days on process and next steps (if any). I then re-visited the local dealership and had the Service Manager come look at the issue. He was shocked and claims he has never seen this before. I wanted... -
Leather Dash Peeling/Pulling Up
There used to be more than 1 dealership but not anymore, down to only 1. The service manager printed off the CPO coverage and we talked about the issue pretty extensively. CPO technically excludes all of these Interior Items: Carpet, leather, upholstery, soft trim, wood trim, trim adjustments... -
Leather Dash Peeling/Pulling Up
I still have CPO warranty but was told at dealership that the CPO doesn't cover trim pieces.
