Any way to tell if timing chain/guides/sliders are original to vehicle?

SSRover

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I have a 2012 LR4. A few years back, while still under warranty, the dealer "replaced" timing chain and guides. They had my car for over 4 months, damaged other areas of my vehicle, and we always suspected that they never actually replaced anything just by our interactions with them.

And so now, here we are with replacing the timing chains "again", and this mechanic said the guides were worn down so much they were basically non-existent. It went in for an oil change, they pulled my vehicle out and it stalled because of this.

So, I'm curious if there's any way to tell if these parts are still original to the vehicle?

Thanks!
 

ryanjl

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If the job was supposedly done just a few years ago, look to see if the timing chain guides are the updated part. It's been around since it was used in the LR4 starting in 2013. New part looks like this:

1669834289500.png


With the wear point now having a steel button (bottom of the guide in the above photo, 1/4 from the right). The original guides did not have that.

1669834422298.png


In this photo, you can see where the tensioners have worn into the old guides (top) with the new guides (bottom) having the steel button in the same location.

It's possible the other dealer replaced your old guides with the old part, but that would be dumb, and I doubt any replaced guide would be worn that far within a few years.

I'd get a lawyer if I were you. You may have a really good fraud claim on your hands. Your state may pay attorney's fees in a case like this, so a lawyer may be willing to take the case.
 
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Rover Range

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If the repair was done under warranty, you can't sue for fraud.
Get the Repair Order, all the parts used will be listed. Whether or not they got installed, is another story.
 

SSRover

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If the repair was done under warranty, you can't sue for fraud.
Get the Repair Order, all the parts used will be listed. Whether or not they got installed, is another story.
Here is what was documented under warranty
68101EEB-2EE3-4CB4-B818-756FD1D53D65.jpeg
4ADDD656-4603-4C10-A5B9-D93030BEDDC7.jpeg
 

Rover Range

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I would get pics of the parts from your vehicle.
See if they are indeed the original guides and not the updated ones.
 

ryanjl

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If the repair was done under warranty, you can't sue for fraud.
Get the Repair Order, all the parts used will be listed. Whether or not they got installed, is another story.

Why not? OP bought a warranty, and it's costing OP money to actually do the job down the line. All the elements of fraud are there, and (I'm assuming) multiple state consumer protection act claims.
 

Rover Range

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Why not? OP bought a warranty, and it's costing OP money to actually do the job down the line. All the elements of fraud are there, and (I'm assuming) multiple state consumer protection act claims.
The repair was done under the factory warranty.
Issue is between JLR and the dealership.
 

hickersb

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Based on that repair order, I can't tell if the actual chain were replaced, or just the guides/tensioners.

If the chains were not replaced, one possibility is that the chain itself has "stretched" -- of course, the chain doesn't really stretch, but wear at the link pins results in a situation where the distance between, say link #1 and link #20 is longer, which could potentially result in the engine going out of time.
 

SSRover

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Based on that repair order, I can't tell if the actual chain were replaced, or just the guides/tensioners.

If the chains were not replaced, one possibility is that the chain itself has "stretched" -- of course, the chain doesn't really stretch, but wear at the link pins results in a situation where the distance between, say link #1 and link #20 is longer, which could potentially result in the engine going out of time.

Very true! It doesn't say that. I have some old emails with the service department that I need to go through, and I'm almost certain they did, but it doesn't say it on there!
 

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