Hi. Please allow me to rant. I just finished letting a local LR shop work on my 2003 DISCO II for the LAST time. This is the 2nd time they've worked on my car and in addition to the fact that they've overcharged me for the work BOTH times they've also ignored 4 requests for them to call me before they proceed on repairs with an estimate so I can be sure I can afford it. I am PO'ed. So they just called me and told me they can't fix the driver's seat switch (that they attempted to fix the last time they had my car but the 'fix' only lasted 1 hour) and told me it'll now take a $900 motor to fix my driver's seat. Then they had the gall to tell me that my serpentine belt cost $100. Not the man hours to install it...the BELT. I know that I can get this belt for less than $45 all day long at any online Rover parts supplier. I guess they think I'm as dumb as a rock and while I'm no know-it-all I am not totally ignorant about my car or what parts cost...I am disgusted. When I attempted to question the young man that called me to tell me this dandy news about the seat and the belt, he got VERY uncomfortable... I asked him why they didn't just switch the driver's side seat motor or switch for the working passenger side and he 'hemmed and hawed' and finally said "Er, well...I dunno. I guess it won't work on that side...?" He didn't even sound convinced that was accurate. Now I get to pick up and car from them with a $100 sepentine belt and squeeze 8 months of pregnant baby belly between the seat and the wheel because they apparently didn't see if this was possible...nevermind the fact that I suggested they try just this when I was there this morning (at precisely the same time I asked them again to call me with a repair estimate...) Sorry to rant... So, does anyone know of an honest, reliable and competent LR shop in the Phoenix area?