When should I start escalating to corporate?
Should I give the dealer until Wednesday to make this right?
How many days in the shop? How many issues?
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When should I start escalating to corporate?
Should I give the dealer until Wednesday to make this right?
How many days in the shop? How many issues?
Brand new car was brought into shop Feb 24th (6 days ago) to address 3 issues.
They can't figure out how long it'll take to get parts.
I'm in MA. They provided a loaner.
Do you know which status your part request is under? My SA always said he put my at critical level to try and rush the process. Also, is there any type of national back-order on the part?
PM Sent. I'll hold off opening anything with LRNA for now.
I was told this is an emergency request and the starter they want is on a national back order.
Dealer received a new starter today, it is installed, and I just picked up my lr4.
I will keep everyone posted if I get any new faults.