C
capthook
Guest
Okay, call me crazy but I think now that I am on my 3rd Wabco ABS Modulator unit - they are obviously a piece of crap. So, I wrote this letter to Wabco, their email is [email protected] if anyone else wants to join me:
I am a long-time fan of the reliability of Wabco units, (kind of a lie there) but upon purchasing a 1999 Land Rover – was VERY unsatisfied with the ABS modulator unit(s) my vehicle has received over a short period of time at a cost of $1,700 US each. First time it happened (all my ABS lights came on, w/ TC & HDC) and they replaced my modulator (under warranty) with a ’03 unit. Now, here it is 2005 and I just had to replace the entire modulator, again – at a cost of $1,700 for the part which is just ridiculous. What happened Wabco? I’m on my 3rd ABS modulator here from you folks, and I’m just waiting for it to meet the same fate. The Bosch unit on my 89 Volvo STILL works, and I have never had a problem with it. Please look into this, this problem truly extends to nearly all Land Rover Discovery II vehicles, and owners are pretty ticked off having spent upwards of 50k on a truck that fails due to the Wabco ABS unit. Currently we are starting a campaign with safercar.gov (NHTSA) to recall all of the faulty ABS modulator units in all Land Rover Discovery II vehicles; but I think Wabco should stand up to the formidable task of making some of it’s best customers happy.
I have the old ABS modulator unit off of my Discovery (03) unit and NEED to have it rebuilt so I have an extra due to the problems this unit causes, and will (undoubtedly) again fail. But how can I do so? No one rebuilds the ABS modulator you sell, and I assume you folks would be the only ones who could perform this service for me, but I expect (after having replaced 2 of these damn things at a cost of $1,700 ea ) that you will perform the service at no cost to me. Obviously, I think it is in your best interest to make your customers happy and not face the extremely bad publicity this situation could cause for your firm
Regards,
To which I recieved this reply, which kinda angered me. They won't service these due to LR's contract agreement? Sounds like LR wants to keep selling Wabco's unreliable ABS modulators at a mark up to us, and doesn't want this GRAVY train to stop!
Their Letter:
Hello Kyle, happy new year!!!
Thank you for your E-Mail and this information, [highlight]unfortunately we are not allowed to service these parts, due to contract reasons with Land Rover, [/highlight]I have forwarded your concerns to our company in Europe,
Feel free to discuss with me on the Tel., my cell would work best: 248 961 3516
Regards, Norman
I am a long-time fan of the reliability of Wabco units, (kind of a lie there) but upon purchasing a 1999 Land Rover – was VERY unsatisfied with the ABS modulator unit(s) my vehicle has received over a short period of time at a cost of $1,700 US each. First time it happened (all my ABS lights came on, w/ TC & HDC) and they replaced my modulator (under warranty) with a ’03 unit. Now, here it is 2005 and I just had to replace the entire modulator, again – at a cost of $1,700 for the part which is just ridiculous. What happened Wabco? I’m on my 3rd ABS modulator here from you folks, and I’m just waiting for it to meet the same fate. The Bosch unit on my 89 Volvo STILL works, and I have never had a problem with it. Please look into this, this problem truly extends to nearly all Land Rover Discovery II vehicles, and owners are pretty ticked off having spent upwards of 50k on a truck that fails due to the Wabco ABS unit. Currently we are starting a campaign with safercar.gov (NHTSA) to recall all of the faulty ABS modulator units in all Land Rover Discovery II vehicles; but I think Wabco should stand up to the formidable task of making some of it’s best customers happy.
I have the old ABS modulator unit off of my Discovery (03) unit and NEED to have it rebuilt so I have an extra due to the problems this unit causes, and will (undoubtedly) again fail. But how can I do so? No one rebuilds the ABS modulator you sell, and I assume you folks would be the only ones who could perform this service for me, but I expect (after having replaced 2 of these damn things at a cost of $1,700 ea ) that you will perform the service at no cost to me. Obviously, I think it is in your best interest to make your customers happy and not face the extremely bad publicity this situation could cause for your firm
Regards,
To which I recieved this reply, which kinda angered me. They won't service these due to LR's contract agreement? Sounds like LR wants to keep selling Wabco's unreliable ABS modulators at a mark up to us, and doesn't want this GRAVY train to stop!
Their Letter:
Hello Kyle, happy new year!!!
Thank you for your E-Mail and this information, [highlight]unfortunately we are not allowed to service these parts, due to contract reasons with Land Rover, [/highlight]I have forwarded your concerns to our company in Europe,
Feel free to discuss with me on the Tel., my cell would work best: 248 961 3516
Regards, Norman
