WOW!! You stuck gold with that pdf illustration of the ambient light sensor. I think we're finally getting somewhere! When I shined a flashlight directly at the location of the sensor, the center display backlit correctly like it used to......before the SUV was detailed. The plastic lens for the instrumentation visually looks clear and flawless. Still, I tried cleaning it myself with lens cleaner. Could the detailer have used some product that inhibits the passing of photons through it? I'm afraid to try something too aggressive on the plastic lens for fear of damaging it.