M
mwillems
Guest
OK, I just got a call back from Land Rover Canada.
I called them, becuase I have received no ownership package - this includes service details, service booklet, "owner benefits listing", warranty details and so on. I have no idea what the warranty and service condition are, even though I have the car already. That's a first in my 30-year car-buying history.
LR Customer support just got back to me: "The brand manager for Land Rover tells us that a package with all that will be sent to all LR3 owners at the end of January."
So they had 8 months to prepare but that preparation did not include service booklets, warranty details, or indeed the web site. Incredible.
I called them, becuase I have received no ownership package - this includes service details, service booklet, "owner benefits listing", warranty details and so on. I have no idea what the warranty and service condition are, even though I have the car already. That's a first in my 30-year car-buying history.
LR Customer support just got back to me: "The brand manager for Land Rover tells us that a package with all that will be sent to all LR3 owners at the end of January."
So they had 8 months to prepare but that preparation did not include service booklets, warranty details, or indeed the web site. Incredible.