This is the 2nd time in, so I'm going to keep my fingers crossed and hope they can fix it! From what I can find online it's got to go in 4 times before I can do anything?
This all depends on your states laws. Typically a google search will result with the details. I know in my state it was 3 times for the same issue un resolved or 30 days in the shop both must happen before 18 months of purchase but it can be either or.