A
Amir
Guest
well said roverdawg...
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xcursion said:Gee, I wonder why Lexus is getting all the business nowadays...They may not have the best products but they sure have the right attitude. What you just said is no different from any job that any one of us holds. But keep this up and you won't have any repeating customers.
grommet said:Based on January figures, be aware Lexus sells over 10K vehicles a month with 6189 of those being the Lexus RX 300 & 400h. Land Rover sells 3000. No excuse for poor service, but the Lexus dealers around here are huge and can afford kissing your ****.It really is their trademark. Some people really eat it up.
My (tiny) local Land Rover dealer, which is pretty good, doesn't even give out loaners outside the required maintenance schedule. D'oh!