toddjb122
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- Jan 9, 2006
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About a year ago to the day I was 400 miles from my dealer, truck loaded up with people and gear and the rear hatch wouldn't open. It turned out that a cable inside the tailgate had come loose and the only fix was for the dealer to dismantle the tailgate from the inside so the mechanism could be released, and I suppose the cable replaced. I was told this was a known problem where, over time, the cable pulls out of the latch mechanism. ...or something like that. Point is, you can't open the lift glass so your rear is stuck closed. It is pretty inconvenient.
Happened again yesterday. Had a couple bikes loaded in the back, went to open it up and no dice. You can hear the electronic latch moving inside but it doesn't trigger anything.
So, I called my dealer and will bring it in next week.
I'm sure it will get fixed, but am concerned that this is a design defect that will pop up once a year for me. It is never convenient, but at least this time I was close to home. And when my extended warranty expires it'll be even worse.
Does anyone have any suggestions for when I talk to my dealer next week? I wasn't sure if there is a TSB for this or if they'll just plug a new cable back in and the same thing is likely to happen. I don't know if it is worth having them grease the linkage and cable more than usual so everything slides with less friction. Or, is there another part of the system which may not move freely (salt air corrosion from beach trips?) that I should pay attention too. The latch looks pretty clean externally, anyway.
Appreciate any tips and to know if this has happened to anyone else.
Thanks!
Happened again yesterday. Had a couple bikes loaded in the back, went to open it up and no dice. You can hear the electronic latch moving inside but it doesn't trigger anything.
So, I called my dealer and will bring it in next week.
I'm sure it will get fixed, but am concerned that this is a design defect that will pop up once a year for me. It is never convenient, but at least this time I was close to home. And when my extended warranty expires it'll be even worse.
Does anyone have any suggestions for when I talk to my dealer next week? I wasn't sure if there is a TSB for this or if they'll just plug a new cable back in and the same thing is likely to happen. I don't know if it is worth having them grease the linkage and cable more than usual so everything slides with less friction. Or, is there another part of the system which may not move freely (salt air corrosion from beach trips?) that I should pay attention too. The latch looks pretty clean externally, anyway.
Appreciate any tips and to know if this has happened to anyone else.
Thanks!