IslandStyle
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- Jun 24, 2011
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Yes, correct. Logged a complaint, they assign a case number, then you negotiate with their adjuster. Conversely you could also join this class action suit: https://www.kgglaw.com/class-action/land-rover-and-jaguar-timing-chain-defect-class-action/
Or check your state laws for consumer protection. If LRNA had not done anything, I was going to file a 93A claim in MA, leveraging the TSB, etc for background.
I think your main battle with the LRNA route will be your mileage. They tried to push back ******* me for 80K miles, but then they adjuster/agent also claimed it "was the first time we've ever heard of this issue....". It is worth a try, if for no other reason than to make a decision about how you want to pursue it.
Very helpful. Thanks!