backcountryLR4
Full Access Member
Well, my heated steering wheel stopped working. After being at the dealer for 5 days, they have determined there is a short and I need a whole new steering wheel. Score 1 for being CPO, no charge...
Buuuuut, my dealer can't find one in the entire US or UK. Really?!!?
He said it may take a week or 2 or it may take 6 or more weeks. So, are they really making new parts for the gen 4 trucks? They don't have a giant stock pile of left over parts they can just pull from?
Only been a LR owner for 2 years now and only had 1 other warranty repair and that was both of my batteries.
Is this typical for a more complicated part such as an entire wheel? Is there anywhere else my dealer can look to get a N.I.B. (so to speak) steering wheel?
Super bummed to not have a working heated wheel with many single digit days staring me in the face for the next 3 months. (His comment was, "Hopefully we can get it fixed before the cold season is over...") I laughed... but it wasn't funny.
I'm sick and tired of driving the Disco Sport loaner even though it has all the bells and whistles (including a heated SW). I had the dealer install my prospeed ladder and am waiting to get my LR4 back to install my new prospeed rack that is taking up a lot of room in my tiny garage.
Am I simply stuck waiting?
Buuuuut, my dealer can't find one in the entire US or UK. Really?!!?
He said it may take a week or 2 or it may take 6 or more weeks. So, are they really making new parts for the gen 4 trucks? They don't have a giant stock pile of left over parts they can just pull from?
Only been a LR owner for 2 years now and only had 1 other warranty repair and that was both of my batteries.
Is this typical for a more complicated part such as an entire wheel? Is there anywhere else my dealer can look to get a N.I.B. (so to speak) steering wheel?
Super bummed to not have a working heated wheel with many single digit days staring me in the face for the next 3 months. (His comment was, "Hopefully we can get it fixed before the cold season is over...") I laughed... but it wasn't funny.
I'm sick and tired of driving the Disco Sport loaner even though it has all the bells and whistles (including a heated SW). I had the dealer install my prospeed ladder and am waiting to get my LR4 back to install my new prospeed rack that is taking up a lot of room in my tiny garage.
Am I simply stuck waiting?