I think it's hard to confirm that proper oil changes won't save the chain/tensioner/guides, unless you have detailed records of every single oil change since new... AND, know how the vehicle was driven during that time. If it had regular 15kmi changes at the dealer but spent a lot of time in "severe service", 15kmi intervals would be inadequate.
On a related note, if the wear was severe enough to wear metal parts (not just plastic guide rails), an oil analysis should show this as abnormally high levels of certain metals. It would be interesting to see an oil analysis from an engine (before repairs!) confirmed to have the problem, and then another analysis a couple of oil changes after the repairs.