flowner said:
Thanks for your help.
What did you do with your vehicle once you started the process.
Once the suspension fault started (after being fixed twice). I called my CSR and pitched the idea. Which was, "you know if you put another compressor in this thing it'll go too, then I'll be covered by the Lemon Law". I told her I thought LR would like to avoid that happening. And that I REALLY didn't want to go through all of that. She made some calls then...
flowner said:
Did you leave it with them and did they provided you a loaner in the meantime. How long did it take them to react.
Then I took the truck in for service so that they couldn't drag their feet. If they kept it 6 more days I'd have it the Lemon Law for time in shop. They got back to me in 3 days. "We'd like to replace your truck for you."
flowner said:
Who did the transactions for the swap the dealer or Land Rover.
The dealership takes care of everything. They weren't too happy about it but they did it with a smile (A smile LR made them have I think but who cares).
Don't take crap from them (Dealer) they act like they're doing you a favor. I finally told the manager that I once bought a 4k TV. When I got it home it didn't turn on. I took it right back and gave me another one. And I didn't have to thank them every 10 seconds and apologizes. They sold me a 54k truck that was defective, they should replace it without making me feel like I did something wrong... Just do it without ******* them off... Cause they could screw you for spite.