GreeN YarN
Member
- Joined
- Sep 16, 2014
- Posts
- 22
- Reaction score
- 6
To update this thread:
I had been in contact with my salesman about the status of our order and recently changed and added a couple things to our build list (changed color and added heavy duty package).
Come to find out the "factory had changed the date we could modify our order and didn't alert the salesman". Has anyone else seen or heard about this? Curious if we're getting some kind of run-around.
After finding this out, we have placed an order for exactly what we want but now have to wait until the end of December for delivery.
My wife and I are obviously frustrated but the dealership is willing to make it right. In this instance we are promised a used loaner from the time we were originally going to receive our vehicle until the new delivery date. This will be just over a months time with a loaner.
I'm hoping the dealership is willing to keep their word and try making it right with us in order to keep us happy for this transaction.
I had been in contact with my salesman about the status of our order and recently changed and added a couple things to our build list (changed color and added heavy duty package).
Come to find out the "factory had changed the date we could modify our order and didn't alert the salesman". Has anyone else seen or heard about this? Curious if we're getting some kind of run-around.
After finding this out, we have placed an order for exactly what we want but now have to wait until the end of December for delivery.
My wife and I are obviously frustrated but the dealership is willing to make it right. In this instance we are promised a used loaner from the time we were originally going to receive our vehicle until the new delivery date. This will be just over a months time with a loaner.
I'm hoping the dealership is willing to keep their word and try making it right with us in order to keep us happy for this transaction.