Aqua Sports Carrier replacement parts

[djkronik57]

So I ordered an official Land Rover Aqua Sports carrier from online, but the box ripped open and I'm missing one of the straps. My question is, should I just return the whole thing or can you buy the individual parts separately? Would any old ratchet strap work?

 

[roverman]

Have you tried calling them to see what their policy is on ripped open boxes and missing parts??

 

[djkronik57]

Yeah, but that wouldn't help me much if the part can't be bought separately (it was purchased from another individual). I called Thule and they said the part number doesn't work in their system (even though it has a Thule reference number) and the local dealership said they can't sell any of the parts individually.

So looks like I might be plain out of luck. I can't believe there is no source for replacement parts for any of the roof racks.

 

[djkronik57]

Spoke a moment too soon. Went on the Thule website and found what looks to be the straps exactly.

http://www.thule.com/en-us/us/produ...ries/thule-locking-straps-10-ft-832-_-1678740

What a pain in the butt that LR and Thule both gave me the cold shoulder. Even more of a pain that I have to pay $80 for two new straps...

Is there any reason why I can't use another type of ratcheting strap of the same length? It won't have the locks, but might be cheaper.