It's possible they were reading the duty cycle. I believe the pump will run at about 45% at start-up when the system is calling for higher pressure (around 100 psi on the low pressure side). Once the car is running, I think that should drop to about 35% if I'm remembering correctly. If the tech told you it was at 40% and was referring to the duty cycle, I'm not sure whether he was inferring that the pump was bad. Did he say you should replace it?
If you have a scanner, you can look at the low pressure fuel level (both desired (called for) and actual - see if they are close) and the duty cycle. The latest version of the GAP Tool software now has these parameters. I also tested a thinkscan tool, and it could read these fields as well. The other thing you can look at with a scanner is fuel trim. If the LP pump (or some other part of the LP system) is failing and not delivering the required pressure, I believe it will cause positive fuel trims.
If you are not having drivability issues or throwing codes, the pump is probably okay.