No doubt. But one should not be surprised by this. We ordered ours knowing we would drive it under 10k miles per year. As it turns out, we are averaging under 6.5k miles/year after 7 years. Umberto puts a ton of miles on his, but he knew he would and I'm sure he was fine with that calculation. The problem comes when you get a used one of these expecting a Toyota Highlander type of ownership.