I have a 2012 LR4 Lux that I bought new, pretty much loaded up except HD package and vision assist.
I love the way it drives, rides and looks. It is as solid of a vehicle as I've driven. The problem is, I'm disqusted with the reoccuring problems I've had with it. Some were just a fluke from the factory, while others have been "dealer inspired".
A few days after I purchased it, I noticed that the rain sensing wipers didn't work correctly because it wasn't affixed to the windscreen properly. Since it would require removing the windshield out of an otherwise perfectly fine vehicle, I opted to wait, with the reassurance that they could fix it at any time and it would be no problem.
Then, I noticed that the HD Radio was not activated. It required a trip (300 miles round trip, thank god they come and get it) to the dealer. They also fixed the rear hatch opening button because it was bad as well.
A few months later, the compressor for the suspension went out and it had to be replaced. After I received it back, I started getting vibration in during braking. Back to the shop and it had a recall or some other known issue with the calipers and rotors.
I got it back and they were good for a while, but started back up fairly soon.
Went back, brakes were worked on, rotor turned.
There were a few minor issues fixed in the interim, but I don't recall what they were at the moment. Then, at around 30K, I decided to go ahead and have the rain sensor fixed. It required a new windshield because they have to be ordered attached form the factory.
I got it back and all seemed good until it rained. I had a wet headliner near front windshield.
Back to the dealer for a remove and reinstall windshield. When I got it back, I noticed that there were greasy hand prints on the headliner. Upon further examination, I also found a cut in the headliner that came from the glass man cutting the seal on the window in order to replace it.
Back to the dealer for a new headliner.
When it came back, headliner was new and perfect.. yeah right.... sunscreen would not close on rear sunroof. Back to the dealer.
Upon receiving, there was severe wind noise/vibration at speed. Upon exam, the windshield cowling was half an inch from the windshield.
Back to the dealer for reseal of window. They also replaced A-pillar clips, molding and cowl molding.
Upon return, wind noise was gone. Everything was good.... until
It rained... Now my new headliner was soaked again, much worse than before.
Back to the dealer.
Headliner partially removed to allow for rerouting of sunroof drains. Inside a-pillar trim removed to adjust tubing.
Upon return, headliner, windshield and drains repaired and functional.
With the exception of the windscreen heating element. Only one side worked.
Back to the dealer to fix that and maybe one other minor item.
Upon return, windscreen worked and all was good for a couple of months.
Then, the cooler box went out that required a trip back.
Then, engine reduced power light. It required partial engine disassembly to replace cam sensor. It also had a coolant hose at back of engine leaking.
The truck was sent out to dealer and then received back just soon enough to take on vacation.
On the road to vacation and kids complain that DVD screens are not working.
Back to dealer upon return from vacation to look at DVD screen.
Initial call from service advisor, "DVD screens working as expected, they were just turned off." I called bullcrap on that. Tell them to drive it. Next call back, "What do you know, you were right. They aren't working properly. Diagnostics show rear screen module faulty."
After waiting for the module to come from England, it was discovered that module would not repair screens. A wire in the drivers seat that goes to the driver's side screen had rubbed and become bare, grounding out the system. Wire was repaired and protected and vehicle was returned to my office this morning.
30 minutes later my dad comes into my office and says, "Hey, how did you get that huge scrape in the front?" I laugh and say, "yeah, real funny dad!"
Turns out, he wasn't joking. Sometime during the past two weeks, it looks like someone backed into the front bumper. Most of the scrape (12") is superficial, but an inch or two is about half inch wide and one and one half inch long where all paint is gone and black plastic of bumper is exposed.
Do, driver was called back and the truck is gone again!
Without looking at the paperwork, I may have an error in the order of occurrence over the past 2 years, but you get the idea. It's one issue after another.
Here's the problem. I like the truck. I actually like the service manager. Even worse, I've driven just about everything else I thought I'd be interested in - Lexus LX570, Mercedes ML, Mercedes GL 450 (ended up with a 2014 GL for the wife), Grand Cherokee, Toyota Land Cruiser, Porsche Cayenne and BMW X5. Nothing really gives me the same feeling as the LR4 (notwithstanding the list of crap associated with it). If I had to pick a favorite, it would probably be the LX570 or Land Cruiser, but compared to the LR4, they don't have the pep, are cumbersome and are louder going down the road. The Cayenne and X5 aren't what I consider "rugged" trucks, although the X5 M is fun for the power.
I just can't believe that every or even a very few other Land Rovers have this much trouble. They simply would not stay in business. The problem with buying a new one is that I don't care for gas power v-6 engines, supercharged or not.
Any suggestions? Sorry for the rambling rant.
I love the way it drives, rides and looks. It is as solid of a vehicle as I've driven. The problem is, I'm disqusted with the reoccuring problems I've had with it. Some were just a fluke from the factory, while others have been "dealer inspired".
A few days after I purchased it, I noticed that the rain sensing wipers didn't work correctly because it wasn't affixed to the windscreen properly. Since it would require removing the windshield out of an otherwise perfectly fine vehicle, I opted to wait, with the reassurance that they could fix it at any time and it would be no problem.
Then, I noticed that the HD Radio was not activated. It required a trip (300 miles round trip, thank god they come and get it) to the dealer. They also fixed the rear hatch opening button because it was bad as well.
A few months later, the compressor for the suspension went out and it had to be replaced. After I received it back, I started getting vibration in during braking. Back to the shop and it had a recall or some other known issue with the calipers and rotors.
I got it back and they were good for a while, but started back up fairly soon.
Went back, brakes were worked on, rotor turned.
There were a few minor issues fixed in the interim, but I don't recall what they were at the moment. Then, at around 30K, I decided to go ahead and have the rain sensor fixed. It required a new windshield because they have to be ordered attached form the factory.
I got it back and all seemed good until it rained. I had a wet headliner near front windshield.
Back to the dealer for a remove and reinstall windshield. When I got it back, I noticed that there were greasy hand prints on the headliner. Upon further examination, I also found a cut in the headliner that came from the glass man cutting the seal on the window in order to replace it.
Back to the dealer for a new headliner.
When it came back, headliner was new and perfect.. yeah right.... sunscreen would not close on rear sunroof. Back to the dealer.
Upon receiving, there was severe wind noise/vibration at speed. Upon exam, the windshield cowling was half an inch from the windshield.
Back to the dealer for reseal of window. They also replaced A-pillar clips, molding and cowl molding.
Upon return, wind noise was gone. Everything was good.... until
It rained... Now my new headliner was soaked again, much worse than before.
Back to the dealer.
Headliner partially removed to allow for rerouting of sunroof drains. Inside a-pillar trim removed to adjust tubing.
Upon return, headliner, windshield and drains repaired and functional.
With the exception of the windscreen heating element. Only one side worked.
Back to the dealer to fix that and maybe one other minor item.
Upon return, windscreen worked and all was good for a couple of months.
Then, the cooler box went out that required a trip back.
Then, engine reduced power light. It required partial engine disassembly to replace cam sensor. It also had a coolant hose at back of engine leaking.
The truck was sent out to dealer and then received back just soon enough to take on vacation.
On the road to vacation and kids complain that DVD screens are not working.
Back to dealer upon return from vacation to look at DVD screen.
Initial call from service advisor, "DVD screens working as expected, they were just turned off." I called bullcrap on that. Tell them to drive it. Next call back, "What do you know, you were right. They aren't working properly. Diagnostics show rear screen module faulty."
After waiting for the module to come from England, it was discovered that module would not repair screens. A wire in the drivers seat that goes to the driver's side screen had rubbed and become bare, grounding out the system. Wire was repaired and protected and vehicle was returned to my office this morning.
30 minutes later my dad comes into my office and says, "Hey, how did you get that huge scrape in the front?" I laugh and say, "yeah, real funny dad!"
Turns out, he wasn't joking. Sometime during the past two weeks, it looks like someone backed into the front bumper. Most of the scrape (12") is superficial, but an inch or two is about half inch wide and one and one half inch long where all paint is gone and black plastic of bumper is exposed.
Do, driver was called back and the truck is gone again!
Without looking at the paperwork, I may have an error in the order of occurrence over the past 2 years, but you get the idea. It's one issue after another.
Here's the problem. I like the truck. I actually like the service manager. Even worse, I've driven just about everything else I thought I'd be interested in - Lexus LX570, Mercedes ML, Mercedes GL 450 (ended up with a 2014 GL for the wife), Grand Cherokee, Toyota Land Cruiser, Porsche Cayenne and BMW X5. Nothing really gives me the same feeling as the LR4 (notwithstanding the list of crap associated with it). If I had to pick a favorite, it would probably be the LX570 or Land Cruiser, but compared to the LR4, they don't have the pep, are cumbersome and are louder going down the road. The Cayenne and X5 aren't what I consider "rugged" trucks, although the X5 M is fun for the power.
I just can't believe that every or even a very few other Land Rovers have this much trouble. They simply would not stay in business. The problem with buying a new one is that I don't care for gas power v-6 engines, supercharged or not.
Any suggestions? Sorry for the rambling rant.
