So here is my first experience. Dropped the car off the morning to have them install door molding, running boards, roof rails, cross bars, luggage rack.
Labor only for these parts is $700!!
I also have them look into a rattle from the dome light area and poor gas mileage.
Anyway, they put me into this rental car. They don't have any loaners - only rentals! The choices were 3 year only X-type or a beat up LR2! I chose the LR2. The rental lady walked around for 5 minutes pointed each and every ding and scratch to me. When I drove off I saw a 2 foot wide crack on the front windshield - almost unsafe! I called them back to make sure it was there before I got it. They confirm it was. Anyway, I am lost for words why would they put brand new customers into a beat up car with a 2 foot windshield crack that would considered unprofessional in any dealership, let alone a safety hazard.
We'll see what happens with install and other things but it is not a stellar start.
Labor only for these parts is $700!!
I also have them look into a rattle from the dome light area and poor gas mileage.
Anyway, they put me into this rental car. They don't have any loaners - only rentals! The choices were 3 year only X-type or a beat up LR2! I chose the LR2. The rental lady walked around for 5 minutes pointed each and every ding and scratch to me. When I drove off I saw a 2 foot wide crack on the front windshield - almost unsafe! I called them back to make sure it was there before I got it. They confirm it was. Anyway, I am lost for words why would they put brand new customers into a beat up car with a 2 foot windshield crack that would considered unprofessional in any dealership, let alone a safety hazard.
We'll see what happens with install and other things but it is not a stellar start.