Hmmm.. I'm glad you got it on record that he said that, so you have a history if something bad happens in the future..
Let me drag out my soapbox here..
Ahem..
I'm starting to wonder what dealerships are paid for factory warranty work- like if they are paid a discounted labor rate or something.. I have had multiple repairs on my aftermarket warranty with zero hesitation from the dealership, to the tune of about $10k combined. I have a buddy that has gone in with some similar issues on his factory warranty, and has been told "that's normal".
I say this out of concern for those of us who have factory warranties, because these techs who say "that's normal" won't be called to the carpet when the breakdowns and failures occur. We paid a lot of coin for these warranties, and it seems that dealers want to kick the can past the warranty line, and then the tune changes to "that's major, and it needs to be fixed".
Frustrating..
Off soapbox,
Mike
Let me drag out my soapbox here..
Ahem..
I'm starting to wonder what dealerships are paid for factory warranty work- like if they are paid a discounted labor rate or something.. I have had multiple repairs on my aftermarket warranty with zero hesitation from the dealership, to the tune of about $10k combined. I have a buddy that has gone in with some similar issues on his factory warranty, and has been told "that's normal".
I say this out of concern for those of us who have factory warranties, because these techs who say "that's normal" won't be called to the carpet when the breakdowns and failures occur. We paid a lot of coin for these warranties, and it seems that dealers want to kick the can past the warranty line, and then the tune changes to "that's major, and it needs to be fixed".
Frustrating..
Off soapbox,
Mike