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Gap IIDTool Issue - Device not Found

Discussion in 'LR4' started by keya, Nov 24, 2020.

  1. LB Bill

    LB Bill Active Member

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    Explains the 'Sale' price? lol. It has shipped, so we'll see
     
  2. keya

    keya Active Member

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    Good news.
    I got some new Micro USB cables in the mail and on the first try, it worked just fine. I'm not an Andriod user so I don't use Micro USB cables on a regular basis. I only have cables which came with different accessories like my headphones, mice, keyboards, etc.

    If I had to guess, there is a difference between Micro USB cables (Charge only vs. Charge and data communication). This device might require a high data rate.

    I'm asking GAP for the USB cable recommendation so I can post it here.

    In the meantime, I used these cables which are rated at 480MBPS for data transfer. I chose these since the data rate is mentioned (so it's not just for charging?) and I was able to get these the next day in my area: https://www.amazon.com/gp/product/B01JPDTZXK/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
     
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  3. keya

    keya Active Member

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    haha You should be fine. I checked and they program the devices through the USB port in production. So every device is somewhat tested for USB communication before shipping! :)
     
  4. keya

    keya Active Member

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    Agreed. I think in this case was a bit more than just good or bad. I suspect that it has to do with the quality and data rating. I could be wrong.
     
  5. LB Bill

    LB Bill Active Member

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    Whew! Thanks for the update and the info on the cables/connection.
     
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  6. keya

    keya Active Member

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    So! Don't make my mistake. The tool comes with a cable. Use their cable. Don't use a third party cable. To be honest, in the nice black packaging, I did not even see it (see the pictures below).

    IMG_2597.jpeg
    IMG_2597.jpeg IMG_2598.jpeg
    IMG_2600.jpeg
     
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  7. Waterndirt

    Waterndirt Full Access Member

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    I can confirm your findings. I took a random micro usb cable out of my drawer and plugged my IID into my computer. The GAP software didn't recognize it. I then used the "hidden" supplied cable from the box and it worked. I never knew about charge vs data cables as I don't use them often either.
     
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  8. Stuart Barnes

    Stuart Barnes Supporting Member Supporting Member

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    In their defence.....


    2.5.1 Steps for updating the IIDTool
    1- Connect the tool to the USB port of the computer using the supplied USB cable


    But the good news is you managed to get everything working. So that’s a result.
     
    Last edited: Nov 25, 2020
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  9. keya

    keya Active Member

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    When I read the instruction, I assumed that they’re not providing the cable anymore and the instruction is not updated. I should have paid more attention to the unboxing.
     
  10. Stuart Barnes

    Stuart Barnes Supporting Member Supporting Member

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    I made the same mistake thinking back. There was some swearing at the stupid computer for a few minutes then I found the cable in the box.
     
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