LR4 Brakes Sevice Bulletin

[horacioad]

Are you guys aware that LR has a brake bulletin for the 2010/2011 LR4. I just took my 2010 LR4 to the dealership for a unrelated minor issue. The service manager asked me if I have felt my brakes "pulsating" which to be honest I did not. He took it for a ride and informed me that he did feel a 'slight" vibration. Yadda yadda yadda, the front brakes and rotors were replaced (11,000 miles). I guess the front rotors run out was above the recommended tolerances. Bogus? I am not sure, perhaps I got used to this condition, but I'm glad that my service department was on top of it.

 

[tim-in-ca]

Was this covered under warranty?

 

[lexman34]

Is there a bulletin number? I know i am going to take mine back to the dealer if there is one just to try to get a new set of rotors and brakes. Least i can do in regards to these brake pads going out so fast.

 

[ycharlie]

Are you guys aware that LR has a brake bulletin for the 2010/2011 LR4. I just took my 2010 LR4 to the dealership for a unrelated minor issue. The service manager asked me if I have felt my brakes "pulsating" which to be honest I did not. He took it for a ride and informed me that he did feel a 'slight" vibration. Yadda yadda yadda, the front brakes and rotors were replaced (11,000 miles). I guess the front rotors run out was above the recommended tolerances. Bogus? I am not sure, perhaps I got used to this condition, but I'm glad that my service department was on top of it.

We need a scan of that bulletin ASAP or LR4mywife is surely going to call BS.

http://forums.landroverworld.org/showthread.php?t=21542

 

[horacioad]

I had them show me the old pads and rotors just for the fun of it. To my surprise, the damn pads were about 9.5 mm thick. Not 100% sure what the new pads thickness is but they look new at 11,000 miles and I pull a 6000# boat and trailer.TSB LSB00402 is the reference number. It was covered 100% by warranty and it was about $1100.00 charged to LR. I decided to pay an obscene $70.00 to have all 4 wheels rebalanced since it was not covered by warranty. But they gave me a brand new 2012 LR4 loaner and what the hell, trying to help their bottom line.

 

[crewcabrob]

That is a buliten lots of people have been looking for. It shows there really is a problem with the LR4 brakes and they are willing to address it.

Thanks for sharing,

Rob

 

[garg]

We need a scan of that bulletin ASAP or LR4mywife is surely going to call BS.

http://forums.landroverworld.org/showthread.php?t=21542

Yes, someone please post the document here if they have it. My 1 yr is up in 3 months and I want them to replace the brakes/rotors if they are close to the end of their life.

 

[txtumbleweed]

This Look Like What Everyone Is Looking For?

TECHNICAL BULLETIN
NO: LTB00402 (ISSUE 1)
30 AUG 2011
SERVICE PARTS WARRANTY BODY SHOP
CIRCULATE TO:
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
©2011 Jaguar Land Rover North America LLC 555 MacArthur Boulevard Mahwah, NJ 07430
SECTION: 206
Judder / Vibration While Braking
AFFECTED VEHICLE RANGE:
LR4 (LA) VIN: AA510742 - Onwards
Model Year: 2010 - Onwards
Range Rover Sport (LS) VIN: AA212147 - Onwards
Model Year: 2010 - Onwards
CONDITION SUMMARY:
Situation: The brakes may judder / vibrate when applied. This may be caused by the front brake pad
material.
NOTE: Brake linings, brake discs, and any other friction-related components are not covered when
due to wear and tear but are covered for manufacturing, material defects, or the failure of another
warranted part during the lifetime of the warranty. Refer to Warranty Policies and Procedures Manual
for further details.
NOTE: Technical Bulletin LTB00400, Steering Wheel Shimmy / Vibration While Driving, must be
completed on eligible vehicles (as a separate claim). Only if the judder / vibration is still evident
should the Repair Procedure outlined below be performed.
Action: If after completing Technical Bulletin LTB00400 the customer's concern of the above is still evident,
refer to the Repair Procedure outlined below to perform front hub and brake disc run-out checks and, if
necessary, replace the front brake discs and pads.
PARTS:
SDB000624..............Front disc - LR4, Range Rover Sport w/Standard brakes Qty: 2
LR032063 ................Front pads set - LR4, Range Rover Sport w/Standard brakes Qty: 1
LR027106 ................Front disc - Range Rover Sport w/High Performance brakes
(low thickness variation) Qty: 2
LR020362 ................Front pads set - Range Rover Sport w/High Performance brakes Qty: 1
TOOLS:
Refer to Workshop Manual for any required special tools
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair
time.
DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a
quantity of zero.
NO: LTB00402 (ISSUE 1)
30 AUG 2011 TECHNICAL BULLETIN
Page 2 of 2
DESCRIPTION SRO TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
Front brake disc run-out check 70.12.15.01 0.40
Front hub run-out check 60.25.08.06 0.50
Discs/pads front axle set - Renew - LR4 70.12.31 1.10
Discs/pads front axle set - Renew -
Range Rover Sport w/Standard brakes
70.12.31 0.70
Discs/pads front axle set - Renew -
Range Rover Sport w/High Performance brakes
70.12.31.36 1.00
42 SDB000624
Normal Warranty policies and procedures apply
REPAIR PROCEDURE
NOTE: Technical Bulletin LTB00400, Steering Wheel Shimmy / Vibration While Driving, must be
completed on eligible vehicles (as a separate claim). Only if the judder / vibration is still evident
should the Repair Procedure outlined below be performed.
1. Before replacing brake discs and pads, refer to Workshop Manual, section 206-00: Front Brake Disc Runout
Check, and 204-00: Front Hub Runout Check, to ensure that the judder condition is indeed being caused by
excessive runout of the discs or hubs and not some other condition such as non-approved wheels / tires or
damaged steering / suspension components.
• If discs have excessive runout, refer to Workshop Manual, section 206-03: Front Brake Disc, and replace
the front brake discs and pads.
• If hub(s) have excessive runout, refer to Workshop Manual, section 204-01: Front Wheel Bearing and
Hub, and replace the hub(s) as necessary. To be carried out as a separate claim.

 

[cypress822]

It states if there is a shimmy in the steering wheel or vibration while driving. Is this while driving...or while braking only?

 

[txtumbleweed]

Tsb

It appears that LR requires TSB 00400 to be performed before 00402. 00400 says that the it should be be completed under the following situations "The steering wheel may exhibit a shimmy / vibration while driving at highway speeds. This may be
evident with or without brake system application.".

If 00400 doesn't fix the problem, then it appears that the dealer does 00402.
++++++++++++++

TECHNICAL BULLETIN
NO: LTB00400 (ISSUE 1)
30 AUG 2011
SERVICE PARTS WARRANTY BODY SHOP
CIRCULATE TO:
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
©2011 Jaguar Land Rover North America LLC 555 MacArthur Boulevard Mahwah, NJ 07430
SECTION: 211
Steering Wheel Shimmy / Vibration While Driving
AFFECTED VEHICLE RANGE:
LR4 (LA) VIN: AA510742 - BA555717
Model Year: 2010 - 2011
Range Rover Sport (LS) VIN: AA212147 - BA267671
Model Year: 2010 - 2011
CONDITION SUMMARY:
Situation: The steering wheel may exhibit a shimmy / vibration while driving at highway speeds. This may be
evident with or without brake system application.
NOTE: Ensure the vehicle is to original specification (wheels, tires) prior to performing the Repair
Procedure outlined below. Refer to Technical Bulletin LTB00401, Tire / Wheel Balancing and
Optimization, for wheel balancing information prior to performing the Repair Procedure outlined
below.
Action: In the event of a customer concern of the above, refer to the chart and perform the appropriate
Repair Procedure(s).
PARTS:
NOTE: Range Rover Sport only -- as non-heated steering wheels are no longer available, heated
steering wheels replace non-heated steering wheels; however, the heated function will not be
functional if not originally fitted on the vehicle.
LR031744 ................Steering gear - Range Rover Sport Qty: 1
LR025794 ................Steering gear - LR4 Qty: 1
LR025986 ................Lower arm hydra-bush - LR4, Range Rover Sport Qty: 2
LR024056 ...............Steering wheel - LR4 - Ebony Qty: 1
LR023953 ...............Steering wheel - Range Rover Sport - Ebony Qty: 1
LR023954 ...............Steering wheel - Range Rover Sport - Ebony / Tan Qty: 1
LR023955 ...............Steering wheel - Range Rover Sport - Ebony / Pimento Qty: 1
LR023958 ...............Steering wheel - Range Rover Sport - Ebony + Paddle-shift Qty: 1
LR023959 ...............Steering wheel - Range Rover Sport - Ebony / Tan + Paddle-shift Qty: 1
LR023960 ...............Steering wheel - Range Rover Sport - Ebony / Pimento + Paddle-shift Qty: 1
TOOLS:
Refer to Workshop Manual for any required special tools
NO: LTB00400 (ISSUE 1)
30 AUG 2011 TECHNICAL BULLETIN
Page 2 of 3
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair
time.
DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a
quantity of zero (0).
COMPONENTS TO BE REPLACED
LR4 VIN RANGE
LOWER ARM HYDRA-BUSH STEERING GEAR STEERING WHEEL
AA510742 - BA550987
BA550988 - BA551693
BA551694 - BA555717
RANGE ROVER SPORT COMPONENTS TO BE REPLACED
VIN RANGE LOWER ARM HYDRA-BUSH STEERING GEAR STEERING WHEEL
AA212147 - BA262114
BA262115 - BA265552
BA265553 - BA267671
DESCRIPTION SRO TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Steering wheel - renew
LR4 - all
57.61.01 0.30
Hydra-bush lower control arm - vehicle set - renew
LR4 - AA510742 - BA550987 only
60.35.36 1.30
Steering gear - renew
LR4 - AA510742 - BA551693 only
57.10.01 0.90
Steering wheel - renew
Range Rover Sport - all
57.61.01 0.40
Hydra-bush lower control arm - vehicle set - renew
Range Rover Sport - AA212147 - BA262114 only
60.35.36 1.40
Steering gear - renew
Range Rover Sport - AA212147 - BA265552 only
57.10.01 1.00
Front wheel alignment 57.65.01 1.10
D9 QEB500640
Normal Warranty policies and procedures apply
NO: LTB00400 (ISSUE 1)
30 AUG 2011 TECHNICAL BULLETIN
Page 3 of 3
REPAIR PROCEDURE
BALANCE ROAD WHEEL / TIRE ASSEMBLIES
LR4: ALL
RANGE ROVER SPORT: ALL
NOTE: Wheel / tire assembly balancing and optimization must be completed before renewing the
lower arm bushing, steering gear assembly, and steering wheel.
1. Refer to Workshop Manual, section 204-04: Wheels and Tires, and Technical Bulletin LTB00401, Tire /
Wheel Balancing and Optimization, and balance and optimize the road wheels and tires. To be carried out as
a separate claim.
INSTALL LEFT AND RIGHT FRONT SUSPENSION LOWER ARM REAR HYDRA-BUSHES -
LR4: AA510742 - BA550987 ONLY
RANGE ROVER SPORT: AA212147 - BA262114 ONLY
NOTE: Ensure the vehicle is at Standard Ride Height before the front lower suspension arm fixings
are torqued.
NOTE: Wheel / tire assembly balancing and optimization must be completed before renewing the
lower arm bushing, steering gear assembly, and steering wheel.
1. Refer to Workshop Manual, section 204-01: Front Suspension, and remove the left-hand (LH) front
suspension lower arm rear bushing (steps 1-13, 16-17 only).
2. Refer to Workshop Manual, section 204-01: Front Suspension, and install the LH front suspension lower arm
rear hydra-bush (steps 1-2, 5 -12 only).
3. Repeat steps 1-2 to the right-hand (RH) front suspension lower arm rear bushing.
REPLACE STEERING GEAR ASSEMBLY
LR4: AA510742 - BA551693 ONLY
RANGE ROVER SPORT: AA212147 - BA265552 ONLY
NOTE: The new steering gear may be equipped with outer tie rod ends. If so, discard and re-use the
originally-fitted outer tie rod ends.
NOTE: After replacing the steering gear, the customer may notice that the steering feels 'heavier';
this is normal.
NOTE: Wheel / tire assembly balancing and optimization must be completed before renewing the
lower arm bushing, steering gear assembly, and steering wheel.
1. Refer to Workshop Manual, section 211-02: Power Steering, and replace the steering gear.
REPLACE STEERING WHEEL
LR4: ALL
RANGE ROVER SPORT: ALL
NOTE: Wheel / tire assembly balancing and optimization must be completed before renewing the
lower arm bushing, steering gear assembly, and steering wheel.
1. Refer to Workshop Manual, section 211-04: Steering Column, and replace the steering wheel.