All info from the letter from JLR...
"Oct 7, 2021
.....
What if I have previously paid for this concern?
If you have already paid for this concern Land Rover is offering a refund. The process for administering refunds will be included in the second letter. Please do not contact your retailer or Jaguar Land Rover to request a refund until you receive instructions in the second letter."
They give contact info:
Instructions say to include your full name, address and VIN.
800-637-6837, Option 9
[email protected]
Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Center
100 Jaguar Land Rover Way
Mahwah, NJ 07495
For complaints:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave., S.E.
Washington D.C. 20590
or Vehicle Safety Hotline 888-327-4236
or go to
http://www.safercar.gov
Good Luck...